Overview – InfoCratus started the consulting and implementation assignment with the subjected client for ISO9001 as well as ISO27001. Since the organization was totally new to the concept of management systems, it was a big challenge to sensitize the teams and users about the significance and benefits of having a well-controlled and governed management system that will eventually benefit their work and business.
InfoCratus conducted rounds of rigorous gap assessment to understand the current level of conformity and briefed the concerned leadership about the realistic raw status of the system to get a validation from the business side.
What followed was a complete and comprehensive design, development, and implementation of both ISO9001 & ISO27001 systems with all the new and updated manuals, policies, and procedures. Since all the teams were sensitized about the same right from the beginning, there was a great sense of enthusiasm and alertness about doing things right and in the true spirit.
With continuous monitoring, internal audits and a lot of brainstorming with the internal teams, we successfully achieved the ISO9001 & ISO27001 certifications for our client within the deadlines given to them by their end customers.
On a happier note, InfoCratus has retained the client for an ongoing support contract for 2 years, thus, strengthening the mutually rewarding relationship between InfoCratus and its client.