ISO20000 – IT Service Management System

Customized IT Service Delivery Management to effectively cater to your –

Why should you choose our ISO20000 consulting services?

  • Competent team of consultants with proven expertise.
  • Uniformity in understanding the ISO20000 requirements.
  • Flexible approach in line with your IT service delivery model.
  • Risk-based approach throughout the project.
  • Compatibility with Information Security & Business Continuity practices.
  • Constant support throughout the ISO certification journey.

Our approach in helping your organization to achieve conformity to IT Service Management System (ITSMS).

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    We meet your leadership to understand & identify the areas to be certified for ISO20000.

  • null

    Raw health-check of your processes to identify the gaps to be bridged.

  • null

    We train your managers, supervisors, and users to make them aware about their responsibilities during the project.

  • null

    A comprehensive set of manuals, policies and procedures best suited to your business requirements.

  • null

    A comprehensive set of manuals, policies and procedures best suited to your business requirements.

  • null

    We help your ITSMS team to implement ISO20000 requirements and generate relevant evidence.

  • null

    We conduct the first internal audit of your ITSMS to give you realistic assessment of effectiveness of ITSMS.

  • null

    We help you close your internal audit findings and a quick check of entire ITSMS before the external certification body comes to audit you.

  • null

    We facilitate your external certification audit by an external body. (You can choose your external auditor).

  • null

    We provide ongoing support to your ITSMS in the form of periodic reviews, refresher training and internal audits.

We deliver what we promise. A quick summary of deliverable as mentioned below.

  • Comprehensive ITSMS documentation tailored to your business requirements.
  • A well-defined risk management approach.
  • ITSMS in sync with other best practices such as ISO27001, ISO22301, SOC & so on.
  • Audit Reports & Remediation for findings.
  • Training Presentation with your branding on it.
  • Holistic measurement of ITSMS through process data.
  • Identification of Continual Improvement pointers.
  • Seamless certification support.
  • Ongoing support to ITSMS.
Snapshot

Why should you choose our ISO20000 consulting services?

  • Competent team of consultants with proven expertise.
  • Uniformity in understanding the ISO20000 requirements.
  • Flexible approach in line with your IT service delivery model.
  • Risk-based approach throughout the project.
  • Compatibility with Information Security & Business Continuity practices.
  • Constant support throughout the ISO certification journey.

Our approach in helping your organization to achieve conformity to IT Service Management System (ITSMS).

slider-image-2__
  • null

    We meet your leadership to understand & identify the areas to be certified for ISO20000.

  • null

    Raw health-check of your processes to identify the gaps to be bridged.

  • null

    We train your managers, supervisors, and users to make them aware about their responsibilities during the project.

  • null

    A comprehensive set of manuals, policies and procedures best suited to your business requirements.

  • null

    A comprehensive set of manuals, policies and procedures best suited to your business requirements.

  • null

    We help your ITSMS team to implement ISO20000 requirements and generate relevant evidence.

  • null

    We conduct the first internal audit of your ITSMS to give you realistic assessment of effectiveness of ITSMS.

  • null

    We help you close your internal audit findings and a quick check of entire ITSMS before the external certification body comes to audit you.

  • null

    We facilitate your external certification audit by an external body. (You can choose your external auditor).

  • null

    We provide ongoing support to your ITSMS in the form of periodic reviews, refresher training and internal audits.

Our Deliverable

We deliver what we promise. A quick summary of deliverable as mentioned below.

  • Comprehensive ITSMS documentation tailored to your business requirements.
  • A well-defined risk management approach.
  • ITSMS in sync with other best practices such as ISO27001, ISO22301, SOC & so on.
  • Audit Reports & Remediation for findings.
  • Training Presentation with your branding on it.
  • Holistic measurement of ITSMS through process data.
  • Identification of Continual Improvement pointers.
  • Seamless certification support.
  • Ongoing support to ITSMS.